Account & Billing

Fees & Charges

Fees and charges help cover the cost of providing safe, reliable electric service and maintaining the equipment needed to serve our members. If you have questions about any item on your bill, please contact us—we’re happy to help explain it.

Meter Deposit

When you sign up for electric service with Corridor Energy Cooperative, a credit check is done using “Online Utility Exchange”. This credit check is considered a soft hit and does not affect your credit rating. If your credit is not approved, a meter deposit equal to the highest bill in a 12 month period at the location for which service is requested will be charged. After your account is paid in full by the due date for 12 consecutive months, the meter deposit will be applied to your account as a credit.

Reconnection Fees

A $50.00 reconnection fee is required if your meter has been disconnected for non-payment and can be reconnected remotely.

A $100.00 reconnection fee is required if your meter has been disconnected for non-payment and a trip has been made to reconnect the service during regular office hours (Monday – Friday, 7:30 am – 4:00 pm).

If any part of the trip is not during regular office hours, a $150.00 after hour reconnection fee applies.

Charges

Any amount owed after the due date (25th of the month) will be assessed a 1.5% billing late charge.

A $30.00 fee may be assessed for any payment not honored by your bank or credit card company.

Idle Service Charge

If you no longer need electricity at your location but want to keep your service, there is a monthly idle service charge (facility charge + kVa minimum) to have equipment ready to be energized upon your request.

Transformer Charge

A monthly charge of $0.11 per kVa will be charged for required or requested transformer services greater than or equal to 75 kVa.

Facility Charge

The facility charge is the fee for the availability of service at your residence, much like the service of other utilities (phone, cable, natural gas, etc.). It includes part of the cost of items such as the lines, poles, meter and maintenance required to have service at your residence. This is a standard electric utility charge.

Energy adjustment cost

The energy adjustment cost (EAC) is used to account for monthly variations in the cost of power and appears as a line item on your monthly bill. The EAC became commonly used in the 1970’s when the cost of power was escalating rapidly. It is a positive or negative amount based on the cost of power charged to Corridor Energy Cooperative from CIPCO, its power supplier. Corridor Energy Cooperative has an EAC in place for all of its rates.

If the EAC is negative, your bill amount is reduced. If the EAC is positive, your bill increases. To calculate your EAC amount, multiply the EAC factor listed on your bill by the number of kilowatt hours you used for the month.

Some of the factors that may affect the EAC include:

Unscheduled maintenance on a power generation facility causing the plant to go off line
Rising or falling fuel costs to produce electricity
Higher or lower demands for peak power. Example: a cooler or hotter than average summer or winter