Safety
Utility Scams
There are several red flags you can watch for to identify an energy scam.
Disconnection Deception
Scammers often use high-pressure tactics to create a sense of urgency, like claiming your electricity or other services will be disconnected if a payment isn’t made immediately. Protect yourself from scams by following these guidelines.
Spotting a Scam
Additionally, scammers may ask for unusual payment methods such as gift cards or cryptocurrency. If someone is pushing for an unusual payment method, it’s likely a scam.
You’ve probably noticed that many digital scams, like emails or text messages, include poor grammar, spelling errors and odd email addresses. These are red flags, so when you see these dodgy forms of communication, consider it a potential scam.
What We Will (and Won’t) Do
Corridor Energy Cooperative will never demand an instant, immediate payment and threaten to disconnect your service without prior notices or warnings. We strive to resolve challenging situations and work with our members to avoid disconnects.
We will never ask for your Social Security number or banking details over the phone or through email. We offer several secure payment options, visit our payment options page to learn more.
Avoiding Scams
Whether in-person, over the phone or online, always be suspicious of an unknown individual claiming to be a Corridor Energy Cooperative employee requesting banking or other personal information.
To add an extra level of security to your account, we offer two-factor authentication (2FA). This feature provides strong protection against unauthorized access, which reduces the risk of fraud and will help prevent cyberattacks. Sign up through SmartHub when you log into to your account.
